Jeff continued to note that health transformation is a two-way street: it is a patient that wants to be proactive and involved in their own health ‘meeting in the middle’ with a provider that has the capabilities and mechanisms to activate the patient’s ability to get involved. “However, the consumer-customer conundrum exists – Who decides what is happening? Who benefits from it? Who pays for it? Such a stratified system engages too many parties which disrupts the patient-centered approach to healthcare delivery. If you simplify it, and again, revolve it around patient-centered engagement where a patient wants to be involved in their own health and a provider has access to solutions that drive real informed consent and opportunity, then healthcare organizations can ‘move the needle’ and convene around a solution that is mutually beneficial for the patient and provider to drive better experience, engagement, and consequently, better outcomes.”
Many thanks to Jeff for taking the time (on his birthday, no less!) to speak at American Underground at our DHIT Happy Hour event. Continued collaboration across the ecosystem around Digital Health transformation will enable us to drive towards lower costs, improved health access, and better healthcare experiences for us all.
Join us at our next Happy Hour event on Wednesday, August 17th at the Bluedoor Studios in Chapel Hill where we will continue to connect with the region’s most disruptive digital health innovators, break bread, drink wine, and channel more engaging conversations and collaborations to enable a world without health inequity!
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