Patient Engagement

6 Components of a Next-gen Patient Experience

2019-10-03T04:16:10-04:00

By Laura Seargeant Richardson, Med City News | September 26, 2019 These six components of customer experience serve as the foundation and lens through which providers need to audit and address patient experience. "A superior customer experience doesn’t just strengthen patient engagement — it also correlates to 50 percent higher hospital [...]

6 Components of a Next-gen Patient Experience2019-10-03T04:16:10-04:00

The Healthcare Chatbots Are Coming. Be Afraid. Or Not.

2019-08-05T03:33:45-04:00

By Paddy Padmanabhan, MobiHealthNews | August 2, 2019 Healthcare chatbots can address some of the most pressing challenges for healthcare providers today. However, the benefits come with some downsides. Paddy Padmanabhan is founder and CEO of Damo Consulting, a growth strategy and digital transformation advisory firm that works with healthcare [...]

The Healthcare Chatbots Are Coming. Be Afraid. Or Not.2019-08-05T03:33:45-04:00

How Clinicians, Bedside Nurses are Adapting to Virtual Nurses

2019-06-22T10:29:56-04:00

By Mackenzie Garrity, Becker's Hospital Review | June 18th, 2019 The healthcare landscape is becoming more digital. Transitions to virtual and digital care are not just because technology is advancing but also to accommodate for the rapidly changing workforce among nurses and other hospital staff. Beth Cloyd, RN, is the [...]

How Clinicians, Bedside Nurses are Adapting to Virtual Nurses2019-06-22T10:29:56-04:00

Industry Voices—Want to Improve the Patient Experience? Start by Meeting Patients Where They Spend Their Digital Lives

2019-05-26T17:41:01-04:00

By Kulmeet Singh, Fierce Healthcare | May 22, 2019 When it comes to building technology to improve the patient experience, many people think of wayfinding applications or other mobile tools. Those are useful, but there is also a major revolution going on in communications between doctors, hospitals, clinics, medical device [...]

Industry Voices—Want to Improve the Patient Experience? Start by Meeting Patients Where They Spend Their Digital Lives2019-05-26T17:41:01-04:00

Patients Aren’t Sold on Virtual Health Benefits, Payers Find

2019-05-19T21:12:32-04:00

By Tony Abraham, Healthcare DIVE | May 16, 2019 Dive Brief: Health plans have been quick to embrace virtual care, but a new survey from America's Health Insurance Plans shows most patients aren't showing the same enthusiasm for the technology in a clinical setting. Commercial, managed Medicaid and Medicare Advantage [...]

Patients Aren’t Sold on Virtual Health Benefits, Payers Find2019-05-19T21:12:32-04:00

Distinguishing and Defining Top Patient Engagement Keywords

2018-09-02T21:17:54-04:00

By Sara Heath, Patient EngagementHIT | August 28, 2018 As healthcare professionals continue to focus on patient engagement, they face an onslaught of varying and often confusing terminology. Between phrases that sound the same and phrases that sound like they should mean the same thing, it is easy to get [...]

Distinguishing and Defining Top Patient Engagement Keywords2018-09-02T21:17:54-04:00