By Jackie Drees, Becker’s Hospital Review | August 27, 2019

Two-thirds of American consumers say they are open to using telehealth instead of an in-person healthcare appointment, according to a recent American Well survey.

For its 2019 Consumer Survey, telehealth platform American Well commissioned Harris Poll to perform an online study of more than 2,000 adults to measure usage and opinions of telehealth.

Five survey findings:

1. Of the 66 percent of recipients who indicated that they’re willing to use telehealth, 61 percent said they would for convenience and faster service while 54 percent said they’d use it to save money.

2. A quarter of participants said they would switch from their current primary care physician to a provider who offers virtual appointments.

3. Millennials (ages 18-34) are three times as likely to have a virtual visit with a physician compared to other demographics.

4. Seventy-three percent of senior respondents said they are willing to try telehealth for access to faster healthcare service.

5. Two-thirds of consumers said they use personal health monitoring devices and 51 percent use mobile healthcare apps.

To access the full report, click here.

Original Article